F.A.Q.s
Have questions about The W.I.S.E Trade Co.? We've got you covered! Check out our FAQ section below to find answers to common queries about our brand, products, policies, and more.
Is The W.I.S.E Trade Co. really real?
While The W.I.S.E Trade Co. is not a real company in the traditional sense, it exists as a fictional brand created to celebrate and uplift black and brown voices through storytelling and unique products. It may not be real in the tangible world, but it is real to us and the community we aim to inspire.
Is the country of Anansiya real?
No, the country of Anansiya is a fictional creation. It serves as a captivating setting and cultural backdrop for our narratives, allowing us to explore and showcase diverse stories and experiences. Although not a real place, Anansiya provides us with a platform to dream, imagine, and celebrate our collective heritage.
What is the shipping policy of The W.I.S.E Trade Co.?
We strive to process and ship orders within 3 to 7 days. Once your order is on its way, you will receive a tracking number for easy monitoring. Shipping times may vary depending on your location. For more details, please refer to our Shipping Policy page.
What is the returns and exchanges policy of The W.I.S.E Trade Co.?
We want you to be fully satisfied with your purchase. If you encounter any issues with your order, please refer to our Returns and Exchanges Policy. Claims for misprinted, damaged, or defective items must be submitted within 30 days. For lost packages or further assistance, please reach out to our customer support team.
What is the difference between W.I.S.E Stocks and Historical Notes?
W.I.S.E Stocks represent loyalty points or trade shares that customers can acquire through various actions, such as making purchases or engaging with our brand. These stocks can be used for discounts and other perks. On the other hand, W.I.S.E Historical Notes are NFT artworks resembling 17th-century trade notes. They are digital collectibles that can be bought, sold, or traded on specific platforms, allowing customers to own a piece of our historical legacy.
What is the difference between The W.I.S.E Trade Co. & The W.I.S.E & Black?
The W.I.S.E Trade Co. refers to the fictional company within our narratives, representing the trading and exploration endeavors in our storytelling universe. On the other hand, The W.I.S.E & Black Trade Co. is the brand we have created to celebrate black and brown voices, promote diversity and inclusivity, and offer unique products inspired by our narratives. The brand brings the stories to life through clothing, accessories, and other merchandise.