FAQ's
1 / Is The W.I.S.E Trade Co. really real?
While The W.I.S.E Trade Co. is not a real trade company in the traditional sense, it exists as a fictional brand created to celebrate and uplift black and brown voices through storytelling and unique products. It may not be real in the tangible world, but it is real to us and the community we aim to inspire.
2 / Is the country of Anansiya real?
No, the country of Anansiya is a fictional creation. It serves as a captivating setting and cultural backdrop for our narratives, allowing us to explore and showcase diverse stories and experiences. Although not a real place, Anansiya provides us with a platform to dream, imagine, and celebrate our collective heritage.
3 / What is your shipping policy ?
We strive to process and ship orders within 3 to 7 days. Once your order is on its way, you will receive a tracking number for easy monitoring. Shipping times may vary depending on your location.
3 / What is your return policy?
We want you to be fully satisfied with your purchase. If you encounter any issues with your order, please refer to our Returns and Exchanges Policy. Claims for misprinted, damaged, or defective items must be submitted within 30 days. For lost packages or further assistance, please reach out to our customer support team.
3 / The difference between The W.I.S.E Trade Co. & The W.I.S.E & Black?
The W.I.S.E Trade Co. refers to the fictional company within our narratives, representing the trading and exploration endeavors in our storytelling universe. On the other hand, The W.I.S.E & Black Trade Co. is the brand we have created to celebrate black and brown voices, promote diversity and inclusivity, and offer unique products inspired by our narratives. The brand brings the stories to life through clothing, accessories, and other merchandise.